Passengers Corporate
Contact Center: 01 517-3500
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Flights
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Flights
CONTACT CENTER: 01 517-3500

Services

Special Assistance

The Airport is designed to provide the necessary facilities for all our users in accordance with the National Construction Regulations – Architectural Adaptation for Persons with Disabilities and the ADA (Americans with Disabilities Act). These adaptations can be found in the Airport’s elevators, public telephones, parking bay, sanitary facilities, and access ramps, among others.

Assistance for passengers with reduced mobility

If you need a wheelchair, it must be requested through your airline before your travels. We offer wheelchair service for companions and/or passengers before the LLAA opens for check-in. This service must be requested at the information center by filling out a form and leaving an identification document (ID) which will be returned to the user once the wheelchair is returned. We offer preferential boarding and disembarking, as required by the law.

Emergency Medical Services

Emergency medical services are available 24 hours a day through the following institutions:

  • Airport Doctors: An organism attached to the Regional Government of Callao which provides medical services to passengers. It is located at National Arrivals in the first level.

  • Mobile Cardio: Medical service for emergencies.

More information can be found in the Information Center located in at International Arrivals in the first level.

Inquiries and claims News Ositran Special Assistance Frequently Asked Questions Contact center: 01 517-3500 Consulta tu reclamo Privacy Policy

In accordance with the provisions of the second paragraph of subparagraph c) of paragraph 6.3 of Article 6 of Legislative Decree No. 1372 paragraph 6.3, article 6, paragraph 6.3 of Legislative Decree No. 1372 and in paragraph 7.3 of article 7 of Supreme Decree No. 003-2019-EF. 003-2019-EF, it is hereby communicated that LIMA AIRPORT PARTNERS S.R.L. has made the reasonable reasonable mechanisms to obtain the information from the beneficiary final of the beneficiary final, considering the criteria of ownership and control control criteria provided for in paragraphs a) and b) of paragraph 4.1 of Article 4 of article 4 of Legislative Decree 1372 and in paragraphs 5.1 to 5.4 of its 5.4 of its Regulations and documented these, respectively. Without However, it has not been possible to identify the final beneficiary under the criteria indicated in the preceding paragraph. the criteria indicated in the preceding paragraph, and therefore we have the natural persons who occupy the senior administrative positions. who occupy senior management positions.