Special Assistance

Wheelchair request

If you require a wheelchair, it must be requested from your airline in advance of your trip. We offer wheelchair loan service for companions and/or passengers when the airline has not yet started check-in service.

This service must be requested at the information module by filling out a form and leaving an ID as a deposit. Once the wheelchair is returned, your ID will be given back.

Priority service

During boarding or disembarking, we offer priority service lines in compliance with the law.