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Accessibility Facilities and Priority Assistance

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An Airport for Everyone! 🌻

Jorge Chávez is the first airport in Peru to have implemented accessibility and inclusion facilities throughout its entire terminal.

  • Braille signage
  • Tactile guidance paths
  • Electric courtesy carts
  • Family restrooms
  • Priority flows
  • Water fountains
  • Ramps and alternative elevators

As well as free services at the Information Modules:

  • Assistance in Peruvian sign language
  • Wheelchair loans
  • Baby stroller loans
  • Free distribution of the Sunflower Lanyard
  • Extended passenger drop-off time on the Express Lane (Gate 2, Level 3).

These free facilities allow us to provide a more accessible, empathetic, and inclusive travel experience for everyone: passengers, visitors, and staff.

They are designed for people with reduced mobility (e.g., older adults, pregnant women, wheelchair users, or people with visual impairments) and people with non-visible conditions (e.g., Autism, Alzheimer’s, Fibromyalgia, among others).

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Priority assistance

If you require priority assistance throughout your travel flow, contact your airline so they can accompany you throughout the process.

View the complete list of free facilities in the following brochure:

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For more information

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Inquiries and ComplaintsNewsOSITRANSpecial AssistanceFrequently Asked QuestionsContact center: 01 517-3500Check your claimPrivacy Policy

In accordance with the second paragraph of subsection c) of paragraph 6.3 of article 6 of Legislative Decree No. 1372 and paragraph 7.3 of article 7 of Supreme Decree No. 003-2019-EF, LIMA AIRPORT PARTNERS S.R.L. hereby informs that it has carried out reasonable mechanisms to obtain information on the ultimate beneficial owner, considering the ownership and control criteria set forth in items a) and b) of paragraph 4.1 of article 4 of Legislative Decree 1372 and in paragraphs 5.1 to 5.4 of its Regulations, and has documented them, respectively. However, it has not been possible to identify the ultimate beneficial owner under the criteria indicated in the preceding paragraph; therefore, we have considered as ultimate beneficial owners the natural persons who hold the senior management positions.