PassengersCorporate
Contact Center: 01 517-3500
21 °C
/
70 °F
View Flights
EN
logo del aeropuerto

Complaints

Presentation Channels
Regulations
Flowchart
Frequently Asked Questions
Form
Flujograma de reclamos

When can a complaint be filed?

Where can complaints be filed?

What is the Complaints Phone number?

How much time do I have to file a complaint?

How long does LAP have to resolve the complaint?

What can be done if you disagree with LAP’s response?

What is the deadline for submitting a Reconsideration or Appeal? To whom should it be addressed?

Who is responsible for resolving Reconsideration and Appeal requests, and within what timeframe?

Inquiries and ComplaintsNewsOSITRANSpecial AssistanceFrequently Asked QuestionsContact center: 01 517-3500Check your claimPrivacy Policy

In accordance with the second paragraph of subsection c) of paragraph 6.3 of article 6 of Legislative Decree No. 1372 and paragraph 7.3 of article 7 of Supreme Decree No. 003-2019-EF, LIMA AIRPORT PARTNERS S.R.L. hereby informs that it has carried out reasonable mechanisms to obtain information on the ultimate beneficial owner, considering the ownership and control criteria set forth in items a) and b) of paragraph 4.1 of article 4 of Legislative Decree 1372 and in paragraphs 5.1 to 5.4 of its Regulations, and has documented them, respectively. However, it has not been possible to identify the ultimate beneficial owner under the criteria indicated in the preceding paragraph; therefore, we have considered as ultimate beneficial owners the natural persons who hold the senior management positions.